半亩天光 My Wisdom Store| 大马优质教育与教养平台
016 - 676 0079
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RETURN POLICY
 
Last updated July 16, 2020
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
 
DELIVERY
 
All the orders after shipped, will receive within 3 days.

Carriers
We use the following carriers to deliver our orders:
Easy Parcel, Pos Laju, DHL

 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at sparkofwisdom824@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address:
 
半亩天光 SPARK OF WISDOM CENTRE
Attn: Returns
RMA #
21A, JALAN SASA 5 , TAMAN GAYA, 81800 ULU TIRAM, JOHOR
 
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 
 
REFUNDS
 
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     __________ restocking fee will be charged for all returns    
     ●     Sale items are FINAL SALE and cannot be returned.     
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
0166760079
sparkofwisdom824@gmail.com